Frequently AskedQuestions

Creating an account is simple! Click on the "Sign Up" button at the top right of our website. Fill in your basic information including name, email, and password. You'll receive a verification email - click the link to activate your account and start using our services immediately.

Yes! Our basic plan is completely free forever. You get access to resume building with 3 templates, basic portfolio features, job listings, and community forum. You can upgrade to Premium or Pro plans anytime to unlock advanced features like AI optimization, career counseling, and premium templates.

The free plan includes: Resume Builder with 3 professional templates, Basic Portfolio showcase, Access to 50,000+ job listings, Community forum access, 5 resume downloads per month, and access to basic career resources and blog articles.

After signing in, go to the Resume Builder section. Choose from our 3 free templates (or 50+ templates in Premium). Follow the step-by-step wizard to add your personal information, work experience, education, and skills. You can preview your resume in real-time and download it as PDF once complete.

No downloads required! Career Portfolio Central is a completely web-based platform. You can access all features directly through your browser on any device - desktop, laptop, tablet, or smartphone. Just log in and start building your career!

Log in to your account and click on your profile picture or name in the top right corner. Select "Account Settings" from the dropdown menu. Here you can update your personal information, contact details, and professional information.

Yes! Go to Account Settings > Email & Password. Enter your new email address and click "Update Email". We'll send a verification link to your new email address. Click the link to confirm the change.

Click on "Forgot Password?" on the login page. Enter your registered email address. We'll send you a password reset link. Click the link and create a new password. Make sure your new password is strong and unique!

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, UPI (Google Pay, PhonePe, PayTM), net banking from all major Indian banks, and popular digital wallets. All payments are processed securely through encrypted payment gateways.

For monthly subscriptions, you're charged immediately upon signing up and then on the same date each month. For annual subscriptions, you're charged once upfront for the full year. We'll send you a reminder email 7 days before your renewal date.

Absolutely! You can cancel your subscription anytime from your Account Settings > Subscription section. Your access continues until the end of your current billing period. No cancellation fees or penalties. We're sad to see you go, but we understand!

We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact our support team within 30 days of your purchase for a full refund. Refunds typically process within 5-7 business days and appear in your original payment method.

Yes! Students with valid college ID or email get 40% off on Premium and Pro plans. To claim your discount, contact our support team at support@careerportfoliocentral.com with proof of enrollment. We verify within 24 hours and apply your discount immediately.

Free plan users get access to 3 professional templates. Premium users get 50+ industry-specific templates including modern, classic, creative, and ATS-optimized designs. All templates are mobile-responsive and customizable to match your personal brand.

While we don't support custom template uploads, our Premium templates are highly customizable. You can change colors, fonts, section layouts, spacing, and more. Our drag-and-drop editor makes it easy to create a unique resume that stands out.

Once your resume is complete, click the "Download" button in the top right corner of the resume builder. Choose your preferred format (PDF, Word, or plain text). Your resume will download immediately. Free users get 5 downloads per month, Premium users get unlimited downloads.

You can download your resume in PDF (most common for job applications), Microsoft Word (.docx), and plain text (.txt) formats. We recommend PDF for final submissions as it preserves formatting across all devices and ATS systems.

Yes! Your resume is always saved in your account. You can log in anytime to make edits, create new versions, or download updated copies. We also save your edit history, so you can revert to previous versions if needed.

All our templates are designed to be ATS (Applicant Tracking System) compatible. We use standard fonts, proper formatting, and clean structure that ATS systems can easily parse. Premium users also get our ATS Score Checker tool to verify compatibility.

Our AI analyzes your resume content and suggests improvements for better impact. It recommends stronger action verbs, identifies missing keywords based on your target job, optimizes bullet points, and checks for grammar and formatting issues. Available in Premium and Pro plans.

Yes! You can create unlimited resume versions to tailor each application. Save different versions for different job types, industries, or experience levels. Premium users can also compare versions side-by-side to choose the best fit.

You can showcase: Work samples and projects, Case studies with detailed descriptions, Images and videos of your work, Certifications and awards, Testimonials and recommendations, Links to live projects or GitHub repositories, and Professional achievements.

Free users can add up to 5 projects. Premium users get unlimited projects. Each project can include multiple images, videos, descriptions, and links. Organize your projects by category, date, or custom tags for easy navigation.

Yes! Premium users can customize colors, fonts, layouts, and sections. Choose from multiple portfolio themes or create your own style. You can also add custom CSS if you're comfortable with code. Free users get one default template.

Your portfolio gets a unique URL (e.g., careerportfoliocentral.com/yourname). Share this link on your resume, LinkedIn, email signature, or anywhere online. Premium users can use custom domains for a more professional look.

Yes! You can set your portfolio to: Public (visible to everyone), Private (requires password), or Listed (visible only to people with the link). Control your privacy settings anytime from your portfolio dashboard.

Our job database is updated daily with fresh listings from top Indian companies. We add 500+ new jobs every day and remove expired listings. Premium users get early access to new postings - 24 hours before they appear publicly.

Yes! Click the bookmark icon on any job listing to save it to your "Saved Jobs" list. Access your saved jobs anytime from your dashboard. You'll also get notifications if saved jobs are closing soon or if similar jobs are posted.

Our AI analyzes your resume, skills, experience, and preferences to recommend the most relevant jobs. We consider: Your job title and industry, Years of experience, Location preferences, Salary expectations, Skills match percentage, and Company preferences. Premium users get smarter matching with continuous learning.

Absolutely! Create custom job alerts based on keywords, location, salary range, company, or job type. Choose your notification frequency (instant, daily, or weekly). Receive alerts via email or in-app notifications. Create multiple alerts for different job searches.

Go to Career Counseling section, browse our counselors by specialty or industry, choose a counselor, select an available time slot from their calendar, confirm your booking and pay (if required). You'll receive a confirmation email with video call link and preparation tips.

We offer: Career Planning & Strategy, Resume & LinkedIn Review, Mock Interviews (behavioral & technical), Salary Negotiation Coaching, Career Transition Guidance, Job Search Strategy, Industry Insights, and Personal Branding.

Standard sessions are 45 minutes. Deep-dive sessions (available in Pro plan) are 90 minutes. You can book multiple sessions or package deals for ongoing support. Each session includes: Pre-session questionnaire, Live video consultation, Session notes and action items, and Follow-up email with resources.

Yes! Browse counselor profiles including their background, specializations, industries, experience, client ratings, and availability. Book with any counselor that matches your needs. You can also favorite counselors for future sessions.

Yes! All our counselors are certified career coaches with: Minimum 5 years of industry experience, Recognized coaching certifications (ICF, NCDA, or equivalent), Proven track record of helping professionals, Regular training updates on latest career trends. We thoroughly vet every counselor before onboarding.

We offer a Free plan with basic features and an Enterprise plan for organizations and professionals with advanced needs. The Free plan includes basic resume builder, templates, portfolio projects, and job access. For Enterprise options, please contact us to discuss custom engagement plans tailored to your needs.

Yes, anytime! To upgrade: Go to Account Settings > Subscription, select your new plan, pay the prorated difference. To downgrade: Your new plan takes effect at the next billing cycle, no refunds for unused time. All your data remains safe during plan changes.

For Enterprise plans and custom engagement options, please contact our team. We offer tailored solutions for organizations and professionals with specific requirements. Reach out to us to discuss your needs and get a personalized plan.

We support all modern browsers: Chrome (recommended), Firefox, Safari, Edge, and Opera. For best experience, use the latest version. Mobile browsers also fully supported on iOS and Android devices.

Yes! Our platform is fully responsive and works seamlessly on smartphones and tablets. Build resumes, manage your portfolio, apply for jobs, and attend video counseling sessions - all from your mobile device.

Absolutely! We use: 256-bit SSL encryption for all data transmission, Secure cloud storage with automatic backups, Regular security audits, No selling of your data to third parties. Your privacy and security are our top priorities.

We're sorry to see you go! Go to Account Settings > Privacy & Security > Delete Account. We'll ask for confirmation and the reason (optional). Your data will be permanently deleted within 30 days. Download your data before deletion if needed.