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Frequently Asked Questions
Quick answers to the most common questions we receive
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. Your access will continue until the end of your billing period.
Can I get help with my resume?
Yes! Our Professional and Executive plans include resume review services. You can also book individual counseling sessions.
Do you offer refunds?
We offer a 14-day money-back guarantee for all new subscriptions. Contact support for assistance with refunds.
How do I update my payment information?
Go to your account settings and select "Billing" to update your payment method and billing information.
Is my data secure?
Yes, we use enterprise-grade security measures including SSL encryption and secure servers to protect your information.
Can I download my resume as PDF?
Yes, all plans include PDF export functionality. Premium plans offer additional format options and higher quality exports.
Need Personalized Career Guidance?
Book a one-on-one session with our career experts for personalized guidance, resume reviews, and strategic career planning tailored to your goals.